Blue Ribbon Cooling & Heating

Kelvin was patient, kind and honest while answering all of my questions throughout the consultation. He is incredibly knowledgeable and diagnosed the issue with my 17 year old AC system very quickly. We decided to replace the system with new outdoor and indoor units. He was also kind enough to walk me through how to properly maintain the new system going forward to make it last as long as possible. Pricing was competitive in the initial quote and the financing option provided (that we qualified for) made this process much easier. Props to Kelvin and Blue Ribbon for providing a great experience. I already have a great deal of trust in this company and could not be happier. One more thing to mention - they are even providing us with a space cooler to help us sleep in comfort (for no additional cost) until the new system is installed. I can tell they deeply care about customer satisfaction through both words and actions. Update after installation: Manny and Haiden were very efficie

We received a text and call when our service rep, Jared, was 30 minutes out. We were able to learn a little about him even before he arrived. He was right on time and his demeanor was professional and respectful. He was gracious and patient to answer all of our questions and listen to our a/c saga! He took the time to be sure everything (Pioneer Mini Split: blocked line, water leak, dirty blower, coils and drip pan) was completed correctly and nothing we were concerned with was left unaddressed. He explained everything the service included, and talked with us about future options. He shared his knowledge freely and was a delight to have in our home. Blue Ribbon will definitely be our "go to" HVAC resource, and we will definitely ask for Jared, if he's willing to put up with us!! A great experience and truly a blessing for us.

Had a very good experience with Blue Ribbon. They were able to have me scheduled and then kept me informed of scheduling changes that came up. The tech that came out (Jared Martinez) was professional and approachable. I knew that we would probably need a lot of work. He was able to get us up and running and discuss possibilities of future needs. He was very clear that his project management group would be the best bet for planning a future project. I am awaiting the report for next steps (he just left and I expect the report will be timely just as the rest of the organization has conducted business). Bottom line is I called and got my money’s worth and then some. Service: HVAC system repair