Big City Plumbing, LLC

Joey & Joseph were great they came and replaced my PVR valve and told me what things that I didn’t know. They were in time and ensured let me watch them work in the process which was good so that i knew what they are doing. They flushed my water heater and did an inspection and gave me some recommendations and what to do and not do I regards to my plumbing and water softener. Rafaela and Trinity have the best customer service always called and let me know when the techs were coming and always answered my questions and convened during the week and even on the weekends!! Highly recommend!!

I was looking for a second opinion because the first plumber we used was not the best. From day one Rafaela let me vent and reassured me every step of the way until the technicians could get out to the house that they would be able to help me. She gave me an estimate of what I needed to be done, which made me feel more comfortable because the previous plumber charged us $1,100. But the estimation from this company was only a quarter of that price. Even after a mishap from the Air mitigation time from another company Rafaela was able to dispatch a team to the house to do a quick valve replacement. The team that came out to do the valve replacement was Gerald and Craig. Mind you, I just had foot surgery and was mentally drained when they got to the house. Gerald and Craig were very understanding of the frustration I had and eased my mind. They basically made me feel like I had nothing to worry about and that it would be fixed. They did the job so quickly, and we were able to turn the wat

Yesterday was the second visit from Big City Plumbing with Joey and James doing t he work. They finished a repair to the disposal and checked that the new dishwasher installation last Friday was not leaking. Then they installed my long awaited refrigerator. They did such a good job and made it ready to receive my items to be cold or frozen again. It was so great working with this company and I will be contacting them again. Thanks to all of you! Shirley Bartels at The Towers Services: Garbage disposal repair, Plumbing leak detection