Guarantee Plumbing & AC, Inc.

Recently, I have relied on Guarantee Plumbing and AC, Inc. to perform some plumbing work, appliance installation and clogged sewer main. In both instances, the professional staff did excellent work for a reasonable price. They called to let me know when they would be arriving and were punctual. I will definitely use Guarantee Plumbing & AC, Inc. for any future requirements.

Would not recommend this company. I needed my gas line checked so that I could pass a city inspection. They detected a leak and said they would have to go back to the shop to get the parts. They return about 45 minutes later and make the repair. The line is tested again and there is still a leak. They aren't finding the leak anywhere so they advise they will have to tear out holes in the kitchen and remove cabinets and countertops away from the wall. After doing so they still can't locate the leak. Then they tell me they can just replace the entire gas line instead for $2,600 since they cant find the leak. Knowing that this amount is absurd I just tell them to stop whatever they are doing. So they then give me a bill for $850, even though they were not able to solve my problem. I guess Guarantee Plumbing means that they Guarantee they won't fix your problem, but still charge you for it.

I had a plumbing EMERGENCY! The water line supplying the toilet has a valve you can use to turn water on or off. Ours completely busted which resulted in water bursting into the bathroom at full force. I needed someone to fix it fast (even though I did manage to twist the main supply off) and Guarantee Plumbing is approx. one block away. The guys came right away, installed a brand new valve, and some other device in the tank. I was so relieved! And, the total cost was absolutely reasonable $2XX.00 ... two hundred and something...but not too bad at all since I was guessing it would have cost over 3. Whew