Stephens Roofing & Remodeling

Stephen's Roofing and Remodeling just completed our roof remodel. It is beautiful! They were super friendly and helpful every step of the way, even with my many questions and concerns having to do with estimates, insurance companies, mortgage companies, and time lines. They were extremely patient when we needed to place things on hold for a few months and quick with an adjusted estimate for the insurance company when we were finally ready to proceed. The crew who did the work was quick and efficient, they left a clean work space, and did a lovely job on my roof. The process was far less painful than anticipated, and every interaction with the staff was pleasant and positive. Everyone was very helpful and polite. I highly recommend this company and would do business with them again. Thank you so much for taking such good care of our home.

We were contacted by a Stephens Roofing employee named Zane Jackson (I believe it was in April 2022).1st let me say this, Mr. Jackson (Zane) was extremely professional with us and explained every aspect of this process to us (potato-head style for me, which I appreciated). Zane informed us that there was copious amounts of hail and wind damage on our roof and helped us with the entire process. We have USAA insurance, and they couldn't be bothered with helping us out in getting our roof replaced from obvious damage and leaks. Zane stuck with us and continued to fight on our behalf to get our obviously damaged roof replaced. Unlike my insurance company that I have been a member of since I was 16 years old. Eventually we had to hire a private adjuster to fight the insurance company. Again Zane stuck with us and continued to update us on what was going on. The private adjuster agreed with Zanes original assessment and eventually got us awarded a new roof. The crew was at our house on a Wed

Stephens Roofing I’ll start this review about Stephens Roofing by saying this experience with them is the experience other business should model themselves by. My roof incurred damage from several south Texas storms and it needed replacement. Stephens Roofing was recommended by several coworkers. When I researched different roofing companies, they returned with excellent reviews. After contacting Stephens Roofing, Zane arrived to inspect and estimate the replacement of the roof. He was extremely personable, professional and informative. Zane answered all my questions and made me feel more like part of a family and not another paycheck. The interaction with the insurance company was seamless and fluid quickly progressing to the scheduling of the roof replacement. The crews arrived promptly and eager to start. Juan the Job foreman carried on with the feeling of being part of a family. He was informative and supportive with the crews to get the job done. The crew worked hard with a positi