Jay Young Plumbing, Heating and Air Conditioning

The technicians were gentlemen and I felt safe with them in my home. They did a great job! They also noticed my AC condensate drain problem and checked that, too. They are considerate, fair and nice. I will definitely use them again.

Not the usual company I use. I had them come out over Thanksgiving break (I understood and extra charge for holiday) , which was great, and after a hearty fee they got my heater working again. The guy never came inside to check the thermostat. I had to call him back a few days later and they charged me $100 to push a button on my thermostat to get it to decently work. Fast forward to now...my air conditioner wouldn't come on. I called the usual company I use. They found out that the guy didn't connect all the wires correctly, some weren't connected at all and it was a complete mess! And that he set my thermostat up incorrectly (for that extra 100 bucks). the company that fixed it didn't even charge me labor for having to come and fix the problem with ANOTHER company!

BEST PLUMBING SERVICE I HAVE EVER RECEIVED IN LUBBOCK!!! I have used many plumbing services and felt like I was overcharged or sent slow and inefficient workers. Jay Young's reps gave me a free quote (and the lowest quote by far) and even drove out after hours to check on my situation and didn't charge me a DIME. I had to have my entire gas line replaced and they were here FIRST thing in the morning ready to go. They were very neat and clean and also extremely respectful. Jay himself came out to oversee the work and explained in detail what all they did. At the end of it all Jay gave me a discount on top of the VERY well priced service and job. I will never use another plumber in Lubbock!!!