Bear Creek Roofing Services

Last year, I had my roof and my gutters replaced by Bear Creek, when I found leaks this year it took me 3 weeks to get a call back and another week and a half to get someone to come out and look at what I thought was a problem, I was assured that it was my problem not theirs. Communications is the basis of a good relationship and yet Bear Creek seems to be unable to do that task.

During the major wind event in September of 2020 the metal roof was completely ripped off of my home in South Ogden. I received an estimate from Andy at Bear Creek Roofing on October 7 2020. After I signed the estimate, Andy explained that no work would be started or scheduled, no dry in would be done and no materials or supplies would be ordered until I gave them 50% of the total cost of the job up front. This was an insurance claim so there would be no funds available until the job was actually started. Bear Creek Roofing was fully aware that this was an insurance claim when they wrote up the estimate. I begged for them to start the work with the cash that I had in my savings account which I have scraped to save as a school teacher for Ogden City School District. Bear Creek refused to accept my 25% down and would not order materials or give me any information about roofing color selection when I asked them to provide addresses so that I could see the roofing colors and types in

Bear creek roofing is very unprofessional and will not honor their warranty!!! We had BCR put on a new roof 3 years ago and two days after they finished the job the roof over the carport leaked. Maria S Berry not only assured us the roof would not leak but she also promised that if by chance it did leak she would personally take care of it right away. Well she didn’t take care of the problem because the carport is leaking in the same places it leaked before!! We have called BCR several times over a period of a week and Beth, Tim Berry-owner of BCR’s daughter refuses to return calls and will text saying someone will be over to look at the leak and no one has shown up. Beth also informed us that someone would call us back, by text messages and that still hasn’t happened. Please do your research because now my husband and I have to and will file all appropriate paperwork to make sure nobody else is subjected to false information and a leaking roof!! We have a 10 year warranty and if BCR c