Aspen Roofing

We met with 9 or 10 different roofing companies trying to find a good contractor to re-roof our 20 year old home. (Original contractor installed awful organic shingles). Of these there were only a couple I enjoyed meeting with to discuss our needs. The main reasons we chose Aspen were; 1-We looked at some homes they had previously done, 2-Bid was very detailed, 3-Aspen wasn't the least expensive but they were far from the most expensive. 4-Product, Warranty and method of install was best available Once the work started, the workers were good about cleaning up around our driveway each day so we could have access to the garage. It took about 4 days for a complete tear off and re-roof. The only complaint I have is that I had to call them back because the container hadn't been picked up when the job was done. The roof looks great. We are confident it will be the last roof we deal with unless we move. I've already had complements on how good it looks.

after a week delay Ryan came out and gave me an estimate. I accepted the proposal and sent in a deposit. a couple of days later I called and sent an e-mail asking when they could do the job and where I was on the schedule, the lady on the phone said the production manager had gone home for the day and would call me the next day. a couple of days later after not getting a call I called again and got the same response: "He will call you tomorrow" tomorrow came and went with no call. now I needed this job done as soon as possible because it was holding up a mortgage refinance. I concluded I was being given the runaround and began to look for another roofer, found one that "communicated" and gave prompt service. I wrote and called Aspen to tell them that I had to cancel the job ... of course they have kept my deposit. I have to give them no stars for terrible customer communication. regards: Paul Christean

Aspen Roofing was able to come out and complete our job of repairing and patching some leaks on the same day we called. This was critical because it was the roof to a restaurant and the leaks were in a place that would affect business that day. They are always very responsive, kind, and do a great job. The spot has not had any subsequent leaks since then. I would recommend Aspen for any roofing needs.