Aspen Roofing

Aspen Roofing was able to come out and complete our job of repairing and patching some leaks on the same day we called. This was critical because it was the roof to a restaurant and the leaks were in a place that would affect business that day. They are always very responsive, kind, and do a great job. The spot has not had any subsequent leaks since then. I would recommend Aspen for any roofing needs.

I had 3 roofing companies look at our leak. Two companies were from our HOA, and neither of those companies bothered to inspect the roof. They tried to diagnose it from our back patio. I reached out to a property mgmt. company a friend owns and he recommended Aspen Roofing. Ryan came out and spent 20 minutes on our roof and diagnosed the cause of the leak for which the other two firms were incorrect in their assessment. I would highly recommend Aspen Roofing. Service: Roof damage repair

after a week delay Ryan came out and gave me an estimate. I accepted the proposal and sent in a deposit. a couple of days later I called and sent an e-mail asking when they could do the job and where I was on the schedule, the lady on the phone said the production manager had gone home for the day and would call me the next day. a couple of days later after not getting a call I called again and got the same response: "He will call you tomorrow" tomorrow came and went with no call. now I needed this job done as soon as possible because it was holding up a mortgage refinance. I concluded I was being given the runaround and began to look for another roofer, found one that "communicated" and gave prompt service. I wrote and called Aspen to tell them that I had to cancel the job ... of course they have kept my deposit. I have to give them no stars for terrible customer communication. regards: Paul Christean