Aire-Flo Heating & Air Conditioning

When another company told me, it would take 3 to 5 days to order in a circuit board, and that my family would be without heat over Christmas unless I wanted to buy a whole new furnace, I started calling around. I was desperate to find the circuitboard I needed. When I called Aire Flo, they immediately went to work tracking down the part while I was in a meeting. When I came out of the meeting I had a text from Jodi telling me they had found the part I needed. It was in stock locally and they were happy to sell me the part if I wanted to do the repair myself! I was more interested in having a professional do it. One of their technicians, Troy, came over that afternoon and installed it. He also found that my gas valve solenoid had failed. He replaced both parts plus labor for $224 less than the other guys quoted me for the circuit board alone! Fixing the problem was my top priority and they made it theirs, as well. Refreshingly, they did NOT try to sell me a whole new furnace. I feel l

Would give more than 5 stars if I could. The capacitor on my AC unit went out during this last week's record heat wave. Aire-Flo was happy to sell me the part I needed (other suppliers do not sell to the general public, and refused me when I showed up there). The woman at the counter was very helpful, and was not judging or condescending at all that I am not a professional HVAC technician. She tested my capacitor and sold me a replacement. She also gave me some "plumber's tape" for free because the replacement capacitor was different dimensions from the on I pulled out, which was so helpful when I got home.

If I could give them 10 stars, I would. My ac broke on Friday. I called on Saturday to see if someone could come out and take a look. Bryan came to my condo within 2 hours of the phone call. Unfortunately, he didn't have the parts to fix my ac and wasn't able to get them until Monday or Tuesday. Bryan got the part on Monday evening and came to my place first thing Tuesday and had it up and running. I love the honesty dealing with this company. Bryan was very upfront with me and actually cared about my situation. Guy was more than fair with pricing and I am a very happy customer. I have dealt with other companies over the years, and have always had them try to up-sell me to a new unit, with hard-sale tactics. That was not the case here. They came in, fixed my ac and never once mentioned a new unit. I really appreciate everything they did for me. Thank you. Service: A/C system repair