Atlantic Coast Heating & Cooling

My experience with Atlantic Coast Heating & Cooling was a positive one from beginning to end. Every person that I dealt with was professional and kind. This is a company that explains exactly what they are going to do and they do it. Just outstanding customer service. I highly recommend this company. Service: Install AC

The Atlantic Coast technicians did a phenomenal job installing our new complete system with new ductwork. When an issue was noted (post-installation) these techs were on top of it and corrected it expeditiously. I am very satisfied with the service received from Atlantic Coast Heating & Cooling! Services: Heating system installation, HVAC duct & vent repair, HVAC duct & vent installation, Installation, Install AC, Install thermostat

Overall, working with Atlantic Coast Heating & Cooling was a pleasant experience. The sales rep visited our home and shared quotes in a timely manner; and, the team installed our entire system in one day. The biggest issue we had was when the sales rep was scheduled to return to our house to ensure we were all on the same page for the installation (there was a couple month gap of coming to the home initially and installation). We agreed on a day/time and he called to let me know he would be running late. Once he arrived to our house, he was asked to wear a mask (we have a new baby) and then got into his car and left. I attempted to call/text him to understand what happened and was told I needed to find another company for installation. It is for this very unprofessional situation that I am giving this company four stars instead of five. Thankfully, I called and spoke with someone else at ACHC who was able to mend the situation quickly and professionally. Our experience was smooth saili