RS Andrews of Tidewater

A/C died on a very hot Sunday and Tim saved the day. They arrived within a few hours and got it going again very quickly. Khalif did a wonderful job on system maintenance. Professional, friendly, and knowledgeable. Services: A/C system maintenance, A/C system repair

Everytime I call RS Andrew's, they send a tech out quickly. The techs are always knowledgeable and friendly and explain things in a simple way and even help figure out something unrelated that could be causing an underlying issue. They have not tried to sell me things I don't need. Vincent was super helpful and answered all my questions thoroughly. Service: A/C system repair

The 2 men that came to finish my install were great. Got a 5 hour window, they came early, got right to work: done within 2 hours. I had a FULL install done in June: the installers didn’t finish the heat portion (don’t have the parts, we’ll be back-never did AND left the gas line open: told me they had just isolated: they in fact turned off the main line. My heat, water, & cooking all run on gas). I had to call multiple times to get the line closed up (Thank you Laura). less than a week later: water damage through me ceiling due to faulty install. The unit was offset and the sensor didn’t pick up the water in the pan. Once we finally got all that fixed, I asked all every single tech to finish the heat portion. No one had parts on truck. I had to call multiple times over a 2 week period and leave messages before I got through. My home should have never dropped into the 50s. Quality Assurance gentleman was lovely. Call center women were on point with customer service. The technicians th