About
A-C Plus LLC, located in Hampton, Virginia, is a heating contractor that specializes in air conditioning maintenance and the installation of efficient heating and air systems for residential, commercial, and industrial properties. They have been providing these services in the local area for over 20 years and are known for their expert knowledge and professional customer service.
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Reviews for A-C Plus LLC
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One of my a/c continue to reach high temperatures from 74 to 83. I called my home warranty American Home Shield. They sent out A/C plus. The technician said he had to replace capacitor. When I gradually lowered the temperature to 78 the panel matched the set to inside temperature until it got to 78. The inside temperature jumped back to 83. I called the technician shortly after the services. He said you have to wait 24 hours to lower the temperature to that setting. It has been a week and my family is still dealing with this issue. They came back a week later and said the weather and insulation of my home is the problem. He was so insulting. We have been dealing with the weather prior to them coming out and sitting comfortably at 74 degrees in my home. I am definitely not this a/c company or home warranty again.
Worst company ever. Had to go through them because of the Home Warranty company American Home Shield. They've been coming out for several months for them to keep throwing parts for it to break constantly. They just came out Thursday and not even an hour later it broke again. I notified them and haven't heard back. I asked AHS for another company. A/C plus and AHS is a scam. They need to replace my 30 year old heater but will not because they will not state that it needs to be "replaced" . I've had to pay out of my own pocket $360 for them to replace parts for it to break again several weeks later. My tenant was without heat for 1.5 weeks when temperature was 17 degrees! Now I am losing a tenant, have to pay the difference in her electric bill due to the situation ($200) and still have to pay AHS for service fees, monthly fees, and pay out of pocket to have my unit replaced because they will not. This company is unprofessional. Listen to their voice mail. They do not call back half the
I must say this has been a 2-year problem with them. I have had them come out through my warranty company American Home Shield( don’t get). Their number didn’t work so it took over a week to get them to call and get an appointment. When he came out, he spent 5 mins looking at my unit just to tell me that the reason my unit wasn’t working was it was having to work too hard cause the downstairs unit wasn’t working. When a called Millers ( I recommend) to look at it they noticed a leak in my unit a crack in the pipe and my outside unit needed to be cleaned. They went through the whole process of how things were happing and how it was acting the way it was. A/C plus didn’t care and just wanted to get in and out as soon as possible. They never did any kind of true look at my system to see why it wasn’t working. Please don’t use them! Services: A/C system maintenance, A/C system repair
