Sears Heating and Air Conditioning

I will never ever use Sears again or recommend them to anyone. Took way to long for the project to take place. Was told it would only take 2 days top to complete. They were at my house for 4 days. Nothing they promised us happened. Paid way to much for what we got.

Sears sells a home warranty product that you will think is Sears. However, it is actually HomeSure of Virginia out of Fort Lauderdale, Florida. It is a miserable awful company. They do not provide the services which they sell you. They do not answer their mail. They do not answer their phone. They are no responsive except to take your money which they do very well. They will automatically renew the contract without your permission or knowledge. They will refer contractors to you that have one star and get terrible, awful reviews. I recommend against this product. I am disappointed that Sears puts their name on this product. It is not a good product. It is a waste of time and money. If you finally get through to someone at the company, pray you do not speak to Brianna. She is rude, loud and stupid. She does not listen to you. She will call you a liar. She will cite all sorts of incorrect information and deny everything that you are saying is truthful.

These guys did a great job installing 2 new AC units. The price was competitive, the installation was smooth, the job was tricky requiring climbing under the house and working in cramped crawl space. The overall job was good with polite service, clean, and quick effort.