John Y Wright Co

We are a small independent hotel in Cape Charles on the Eastern Shore. We had an emergency hot water heater repair on a Friday afternoon. The woman who answered the phone was very professional and could sense we were desperate to get repairs done. She sent a tech over right away and he also was very professional and fixed our problem within 30 minutes! Thank You John Y Wright Co!!! Disaster averted!! Will most certainly call them again should we need any services they provide!!

They completely re-did both systems in my house including the duct work as well as installed a tankless hot water heater. They arrived around 9am every day and worked until around 4, when I would come home from work, I could hardly tell anyone had been in my house. They cleaned up after themselves and did fantastic work. They actually calculated the load for each duct-line that they ran. I live in a 1920 house with no insulation, my power bills went from 4-500 a month to around $200 a month in the PEAK of the summer. If you need a system replacement this is definitely the company to call!

We have used this business in the past so we called them again to check out one of our air conditioning units. Ended up being nothing wrong with it. Several weeks later I received a bill for what I consider to be excessive especially when nothing was wrong. I call to inquire and give me opinion. The lady explained that we lived out of their area and that was the standard amount for the service call. She was very nice and respectful despite the fact that I was clearly annoyed. I would like to say the very next day this same lady called me back and told me that she had spoken with her manager and they were reducing the fee. WHAT? Wow!! I didn't know what to say. We did not ask for reduction in the fee and definitely didn't expect it. Thank John Wright and staff. Thank you to the very kind and patient lady on the phone who advocated on behalf of me and my family. You are awesome. We will use you in the future and we will refer to others. Services: A/C system maintenance, Heating sy