Virginia Climate

I have previously had this company service my two heat pumps, and then I purchased a service contract in January which was to cover a spring and fall check of both systems. I had them out a couple of weeks ago for the fall check, and when done the technician tried to charge me $199. I told him that I had a service contract, but he still insisted that I owed $199. I refused to pay, so he called the office to check. I heard the first part of the call through my security camera, and it convinced me that I should never deal with this company again. When he came back in after the call, he claimed that he didn’t know what a service contract covered. They he tried to scare me into over $600 in repairs, stating that both systems would fail by spring if I didn’t get these repairs done. I have now had two independent technicians recheck both heat pumps, and NONE of the parts identified as needing replacement had anything wrong with them. However, they did both identify a few seemingly minor issu

We had multiple visits and phone calls with Virginia Climate - They have always been super helpful and responsive. Taylor was great at helping get our appointments set up and scheduled with people who were prepared for whatever we were having done. The team members who came out worked quickly and efficiently, and always left us feeling great about the work that was done, as well as a clean workspace. Thank you! Service: HVAC system maintenance

Great company . Put in a heat pump to replace old AC and acqua therm system. Taylor excellent support Cdj Services: Install AC, Install thermostat, A/C system maintenance