Tidewater Pro Air

We had another amazing service visit from Michael! We are always so grateful for the team at Tidewater Pro Air for keeping up with our maintenance schedule and reaching out to coordinate our appointments. They never forget to keep me updated on when our services are due. Brandon called me to remind me of our upcoming maintenance needs and set us up with an appointment and Michael arrived on time and answered all of our questions. He showed us pictures of our unit outside and helped troubleshoot an issue with our filter size (old home problems). Just knowing we have a team that cares means the world to us! Prompt, thorough and honest. What more could you ask for?!

I had an AC unit break down in late spring and decided to take a chance on Tidewater pro air. They definitely earned all five stars of this review - they came out quickly to service the unit, but found that it was broken beyond the point of repair. Different replacement options were presented so I could choose the best fit for my budget/preferences, and they communicated very well and provided easy financing options. The cost of the service appointment was credited toward my replacement (a bit expensive, but you get what you pay for - these guys did the whole system, provided temp AC until the ordered equipment arrived, and have full warranties on their work!). The team worked quickly and left no mess. The technicians are all very friendly and courteous - special shout out to Mike for handling my home from start to finish and being very helpful and up-front. Highly recommend in the Hampton roads area!

I’m very impressed with Josh and Tidewater Pro Air. I’ve had some issues with my HVAC system and had 2 other companies come evaluate the issues but Josh was the only one that took time to review and test to discover the resolution to the issue. He provided detailed info on what was needed, the adjustments he made and what could be done in the future. He was on time for the appointment and had the system running better than before his arrival. I definitely will be signing up for their service plan. Service: HVAC system repair