Gildersleeve Geothermal, Heating & Cooling and Well Drilling

Technicians and expertise top-notch. However, be forewarned, if you pay for a year maintenance plan, Guildersleeve will not actually plan to do any maintenance. You will not be given any priority in booking and they will not make any allowances in their scheduling in anticipation for honoring the prepaid service. Guildersleeve will never contact you to schedule your prepaid maintenance. Customer must call. No call, no service. And unfortunately you, not being the professional and not being privy to the inner workings of the company and its scheduling demands, you must start calling months in advance… one or two or…? Regardless of how long the wait might be to get your prepaid maintenance, you will be held financially responsible for any system failures that result in the meantime, even if it’s due to untimely maintenance that you may have done your best to avoid. We used to get calls to schedule but they stopped without my knowing, and now it’s two months later than when my normal fall

We needed a well pump technician to diagnose a leaky pump problem and was told over the phone the diagnostic fee was $169. Technician showed up on the same day of call and trouble shooted the leaky well pump in the garage. After about an hour of trouble shooting, technician told us pump needed to be replaced, and the total fee was $169 + $150 labor = $319. The fee was more than what was agreed on the phone and we were not told ahead of time. Gildersleeve technician just charged what ever he wanted without notifying customer and company is dishonest. I do not recommend Gildersleeve to anyone who needs a pump repaired. Service: Pump repairs & installation

I called Gildersleeve after hours when I had no running water due to the fact our power went out. I was assured I would be taken care of immediately the next morning and they reached out first thing to take care of me. This isn't the first time Gildersleeve & his crew have taken care of me immediately as they said they would. I have used Gildersleeve a bare minimum of 10 years possibly more, needing different issues/projects attended to. I have always been provided excellent service along with a very reasonable price. I highly recommend this company.