Harold's Plumbing

Consulted Harold's Plumbing to do a non emergency Hot Water Heater replacement and had a top-notch experience. Our place is a little further away outside of Enumclaw so wanted to be sure we had the right heater and parts before the crew showed up. Dean was amazing - he went back and forth with me multiple times to ensure we had right heater including gallon size/dimensions/specs and all the parts by looking at pictures, calling the manufacturer's rep. The installation was fast and easy and we were back in hot water business in a few hours. The price was reasonable and fair. Highly recommend!!!! Service: Water heater repair

I had a very unprofessional experience with these guys. First of all, they came to my house to try and see how much it would cost to replace my water pipes as I have been having leaks lately. Before they left, the guy said he would draw up a quote and send it to us in a week. After a week, I didn’t get the quote and called them to inquire about it. I was told they were not able to come up with a quote because they didn’t know the extent of the line they would need to replace. I then asked them to come back and do what they need to do so they can get a quote. The day they were scheduled to come, they said they would come between noon and 4pm. nobody showed up and nobody called me to say they were not coming. Called them the next day to find out what went wrong, all they said was it would cost $800 for just the estimate. A guy named Dean just said it is my fault that he didn’t call me. I wouldn’t recommend at all.

Called Harold's Plumbing to see how soon I could have someone come and replace a section of copper pipe which had been punctured by a nail from hanging a picture. It was a Friday afternoon so I figured we would have to shut off the water and hope to get a plumber out to fix it after the weekend. When I explained the situation to Tom (Who had answered the phone because their office manager was out for the day.) he agreed to come. He arrived about 20 minutes later and replaced the leaking section of pipe. As a bonus he adjusted a shutoff valve which was so close to the wall that it was difficult to get a hand on it to turn it on or shut it off. Thank you Tom! His service was above and beyond my expectations. Harold's Plumbing will be my "go-to" business for any future plumbing needs. Highly recommended! Service: Plumbing pipe repair