HC Heating & Cooling

I had an 11:00 appointment with them, which traffic prevented me from getting to on time so I called to ask if they could move it to 11:30. At 11:30 nobody had arrived. At 12:00 nobody had arrived, so I called and asked what was going on. They said the tech was at another job. At 1:00 still nobody showed up. Nobody contacted me to let me know. If you can't reach out to a customer when you're two hours late, you're not getting my business.

Shawn headed up an excellent crew. On time, courteous and professional. They stayed late to finish the job and responded immediately to clear up a couple small issues. Very impressed with the entire organization.

Our furnace expert Shawn was, on a scale of 1to 10, a 20!! HC Heating & Cooling is the most customer oriented and they actually care about people. We just moved here from another state and bought a home. Our first night here our furnace didn't work at all on a night that was in the 40's. We called this wonderful company and they couldn't come until the next day, but brought over some space heaters for us for the night!! OUTSTANDING!!