Pacific Air Heating and Air Conditioning, Inc.

After a bad experience with a previous company, I was searching for a new business for my gas furnace maintenance. One company had told me, if they didn't do the install, they won't do the maintenance. Another one that I dealt with for many years sent a kid out to do the maintenance and when I asked for the price at the end of the job, he was unsure, but gave me an estimate. They I got a bill later for about $20 higher. I called Pacific Air, and oh my, what a difference! First, I dealt with Araceli on the phone. She was very pleasant to deal with, respectful, and let me know, they would work on my furnace, and I even got a price quote up front. Jon came out to do the maintenance on my furnace and safety inspect my water tank, and he was excellent! He put on covers over his shoes right from the start. He also explained what I should watch out for as my furnace nears the end of it's life. He also explained what choices I might have for a furnace in the future. At the end of the job, ther

Nice guy, showed up on time, and knew what he was doing. (And didn’t try to up-sell too hard.)

Great experience with Eric he was the tech. It was very hot and he had no problem finding the solution to fixing my heat pump in the 90 degrees. Jim was very helpful with scheduling and talking to me about what I may need and it being a warranty issue. Fixed and nice and cool!