Genesee Energy

I recently moved into a new house that uses oil heating with Genesee. Once the weather started cooling off and I contacted them about filling the tank they were incredibly helpful and quick to respond and get it done. The representative I spoke with also helped me with setting up a regular maintenance and payment plan that works out perfectly. I highly recommend. Service: Heating system maintenance

Bad business practices here. Their office staff insinuated I was lying when our propane use was below what they expected, that I must be getting it filled by another company. They offered to refund the value of the propane when they picked up the tank, and gave me a refund check worth 10 cents on the dollar after they picked it up, claiming undisclosed fees and charges I never agreed to. I’ve never felt more cheated and ridiculed by a business, especially their manager named Red.

I've mainly used Genesee for an annual refill on my oil tank for my home heating. I often forget to check the oil level, so when I call for the refill it's usually when the oil runs low and my house is coooold!! They've always come out within a couple days of calling, and leave a receipt at the front door. I have no reason to complain. They answer their phone, and are always very professional. I believe I've had them do furnace maintenance every couple of years as well.