Pro Woodcare

Very disappointed with Tim(president) and Steve(foreman). I contacted several companies to restore my log home and ultimately chose ProWood Care. I specifically wanted corn-cob media because our property has a 30-acre lake that has fish and we use it to water our organic crops. We also have well water and a septic. I made it very clear many times and in our contract to use corn cob only (not glass) before our project started. My husband came home to find that glass media was used. Steve was notified and he said his boss would call us. Tim never called. We made our complaints known many times and no one responded. Our gutters were damaged. Our doors and windows were not taped off, my husband had to demand it be done. No one cared. Glass was everywhere inside our house, in our neighbors house and in the lake. The crews took breaks for hours at a time throughout the day and were drinking alcohol leisurely on the job. How many of those hours were we charged for?! Our complaints were

Pro Woodcare has refinished my cedar deck for many years; usually have it done every other year. The deck is +30 years old and looks like new. It is large [450 square feet] and would be expensive to replace. Spreading the cost to refinish over two years is effective. They check the deck for damage and replaced a couple of boards a couple years ago. I am completely satisfied with the work they do; highly recommend them to deck owners.

Pro Woodcare saved our house and deck railing. We are so grateful to them for the work they did to repair our log home. Their team is a pleasure to work with. They promise to do great work and they over deliver. We cannot recommend them highly enough. A+++