Central Plumbing & Heating Inc

My Furnace was out, my elderly mom sleeping on a heated mattress pad for heat. Temps single digits. I was told that they could not make us a priority above normal scheduled appt with heat because thats not how they do things there. I will never use Central again. I called Diamond and they were here in 20 min and furnace fixed in 15 min. No issues.

Bought a product and was broken upon receipt, was told it needed to be packaged before shipping but there was no protective packing, just shipped in original box, company won't help replace and now I'm out $1,000. Will mever shop here again they could care less about people living in rural areas

After several failed attempts at finding a spout for my tub to replace an old, rusted over one, I made my way over to Central and I was helped to quickly find a solution that ended up being cheaper than Lowe’s or Home Depot! I didn’t know that Central sold materials and had been under the impression that they were solely a servicing business, but was happy to learn that I could support local and fix the issue myself. Mark knew exactly what I needed and gave me several options to try, reassuring me that I could return whatever I didn’t need. I will absolutely be shopping here again - awesome customer service and staff that didn’t make me feel silly for having so many questions.