Yellowhammer Roofing, Inc.

Horrible customer service!! I had a few shingles lift up/blow off on 8/6/23. I called on 8/7, salesman Jason showed up on 8/9 (he had to cancel on 8/8 due to rain). Following his drone review of the roof, he said it looked like an easy job. The pictures were sent to Production who would generate a quote. Later that afternoon, via e-document, I received the quote, which I immediately signed. Jason said it should be scheduled for the following morning (8/10). On 8/10, I received a revised quote, as Jason incorrectly completed the first version (the amount was unchanged). I later received a second email that day with an acknowledgement form he forgot to include originally. With all documents now properly completed, the job was submitted to Scheduling. After receiving no contact through mid-afternoon the next day (8/11), I called Scheduling asking when my job was scheduled. I was told Sunday, 8/13, which seemed odd, but I was assured it was a work day. Still questioning whether Sunday was

Yellowhammer did an awesome job. I was treated like family. James Davidson was extremely helpful and professional throughout the entire process. The install crew was great and left my place cleaner than they found it. I am very satisfied and will definitely use Yellowhammer in the future.

Our experience with Yellowhammer and their agent Jody Watkins was prompt & professional. Communications and quality is excellent! Service: Roof installation