About
New Era Heating And Cooling is an air conditioning contractor located in Fairfield, Alabama. They specialize in providing quality service to both residential and commercial customers in the area. They offer a variety of services, including repairs, maintenance, and new system installation and offer free estimates. Their customer service has earned them a positive reputation with their customers. With their dedication to customer satisfaction, New Era Heating and Cooling is committed to providing reliable and satisfactory work.
Ratings for New Era Heating And Cooling
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Reviews for New Era Heating And Cooling
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Honestly…this is by far one of the best experiences I ever had with a HVAC contractor…from start to finish…the owner Jamie Gaines came to the initial consultation attentively listened all the needs were gave advice and professional feedback when needed…and prescribed what turned out to be the best solution for my family’s home. He even made sure to follow up with me to make sure I received all pertain paperwork and materials. His technicians were on time for the installation and professional and made sure they completed the tasked. I would refer and use New Era for all my HVAC needs!!! I recommend you do so too!!!!!
Great company to do business with. Both my AC units went out and New Era provided me with a complete diagnosis on both units. I had several companies that came out that I was not satisfied with but New Era was thorough, professional, and gave me a very fair price below what I was previously quoted. The owner, Jamie is very knowledgeable, professional and answered all of my questions. The service technicians got me up and going now and I am COMPLETELY satisfied!
If I could give this place negative stars I would . Home warranty dispatched these people out to my house . Never called to schedule an appointment. Called 20 times to get a response. Couldn’t get to me till 3 days later . The day comes and they tell us they can come to our house at 1000 then call and tell us the technician has to pick some tools up and then they will come to our house at 1200 . We call at 1300 to see what’s going on, they said they would call the technician and call us back No call back. At 1400 we call the office manager because we are Highly upset . Said that they were too busy and could come tonight or maybe tommorow . We cancelled ASAP with them. Do not give them an ounce of time or business. Worst company I have every dealt with in my entire life.
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