Brown Heating and Cooling

Called Brown early Friday morning because my AC stopped working, in July to say the least. Cathy was so pleasant and she was able to get Scott out right away. I wanted a new unit installed and Brown did a great job doing that for me. A special "Thank you" to Jason who answered all my questions and worked hard to complete job. I called Friday and I had AC running by Friday night. Can't beat that kind of service. Thanks again!! Services: Heating system installation, HVAC duct & vent installation, Install AC

I had a wonderful experience working with Scott at Brown's. We had been having issues with our AC not cooling as well as we needed, especially considering the extreme heat here in Alabama. I found Brown's via Social Media, with a tune up special. They were able to come out the same day I reached out to inquire. Scott was my technician and came out promptly and was able to diagnose a potential root cause. He clearly explained the issue and the work he needed to do, he also provided me with recommendations for maintenance I should do. He ultimately made the repair and asked me to monitor it for a few days. I did, and noticed the coil was still freezing over. I reached out again and he promptly came back same day again. In the return visit, he was able to further diagnose that the zone board that was previously installed by another company, was faulty and he was able to perform a creative fix to open up our dampeners which had since allowed outstanding airflow and cooling, by far better

This is the only company I will use for my AC service. They are always on time, always very professional, and never over priced. My favorite feature is that the service technician will call when they're on the way and let you know what car they're driving, you can track their progress to your home through gps, and you receive a text with their picture so you know who to expect at the door. This is such a important feature for safety. I can't say enough great things about Brown.