Fire & Ice Heating & Air, LLC

Lewis was very timely and happy to teach me about my heating system. As a new homeowner this openness for questions was very comforting. Excited to see their estimate for some additional work. Service: Heating system maintenance

Company lied about the service provided. Didn't complete the repair. Took payment and never completed the job! So disappointing! We waited weeks for parts with no follow-up and constant continued excuses. Only to find out after taking our money that the original assessment was wrong. Horrible experience. nearly 3 months and still no A/C.

I was assigned to Fire &Ice Heating and air, through Old Republic home warranty company. My AC is not cooling for the past 4 days and it is really hot, despite using the fan at home. I am writing this review regarding the the rudeness I experienced by the lady who took my call.The guy who came here yesterday had courtesy and he told me that the compressor had gone bad and it has to be ordered. As, I did not hear from the company, I called today and the lady said that it is been ordered and it will arrive in 3-5 business days. The thought of waiting for another 3-5 days is daunting as the high heat is making us feel very tired and almost feeling sick. I mentioned her the same and asked her, if anything could be done. Her answer was" Our job is only to come and do the service ( she repeated this sentence 3-4 times). you are not the only one who is feeling hot, all others who are not having their AC also feel hot. We will let you know when it arrives" Yes, i do understand that we a