South Alabama Electric

I recently hired South Alabama Electric to replace an attic fan in my home. When the representative came out to price the job, we specifically discussed the job would take approximately four hours and with parts and labor would cost just over $400. Based on prior one star reviews about their billing practices, I requested a quote. The quote was for $475 and was non specific. “Replace attic fan motor, blades and thermostat - $475”. The employees arrived at my home at 7 AM and completed the job in 1.5 hours. I was shocked to see I was still billed $475, when the job did not take 4 hours. When I called to ask about it the representative was extremely condescending. I will be taking my electrical needs elsewhere from here on out.

Called with a home emergency. My power was cut off by Alabama Power because of old faulty power box. Receptionist answered the phone then put me on hold. A male answered the phone and asked me to explain what happened. He told me that they were backed up for weeks and that they could not help me. He then stated that he didn't know who to even recommend to help me. Glad it wasn't his home without power. Will not use for any other contracting jobs. As they have stated, they are weeks behind.

The breaker that control's my a/c went out. Air conditioning company gave me a quote to fix. I called several electric companies for comparison. South Alabama quoted me the best rate. They replaced my breaker for more than $150 less than the original quote I got from the air conditioning company. Their staff was very professional, courteous and efficient! I would give them 10 stars if I could!