Ozark Mountain Air

Ozark Mountain Air was able to send a technician to my house within hours of my call. Nathan was very knowledgeable and professional - he diagnosed the issue and then walked me though how he arrived at the diagnosis and next steps. He offered recommendations on a variety of HVAC questions / topics. The issue required a follow up the next day, and Nathan arrived on time and was able to quickly resolve the problem. He even brought treats for my dog ☺️ Really appreciated the in-depth explanations and knowledge sharing and look forward to using Ozark again in the future.

My A/C and gas heater were nearing failure. I researched A/C manufacturers and found that Trane and American Standard were the best. I got equivalent configuration quotes from both of the two local authorized installers. Ozark Mountain Air's written quote blew Pascal's verbal quote out of the water. I never received a written quote from Pascal. The hybrid heat pump / gas system was installed in about 10 days. It has a variable speed heat pump and fan. This configuration is the next generation in heating and cooling. The average speed of my system is in the 30% range which is very quiet, inside and outside. It uses the outside temperature, the inside temperature and humidity to calculate the best compressor/fan speed to lower the humidity. and temperature. My old A/C never got the humidity below 50% and the new system has not gotten above 50% since the day of installation. Very satisfied! Services: Heating system installation, Install AC, Thermostat installation

Our technician was Nathan Mitchell. He showed up on time, explained the problem with our AC, suggested the solution, gave the price up front and finished the job quickly. Professional, courteous - exactly the right kind of service.