Air Care Cooling & Heating LLC.

Very sloppy work. We had this company install 2 returns and provide duct cleaning service on 2 AC units. First, it was scheduled to all be done on Wednesday. Then first thing wednesday i am told that they will need to come the next day to finish. I have the flexibility to work from home as needed, but many people do not have this as an option and its just annoying. Now to the actual problems... they did not tarp everything off and the 2 rooms that had the returns installed left dust EVERYWHERE! There are dirty hand smudges all on the ceiling and walls where they worked. There are DEEP gouges on the walls. While bringing the duct cleaning machine up the stairs it banged on every step and there are 2 more DEEP gouges in the wall. They used my vacuum to clean up some of the insulation on the ground, but didn't even clean all of it up. They asked to borrow a step stool that was nearby, I let them borrow it, but they left it filthy. It was in not in perfect condition to start with, but it s

Today I had the best experience ever with the service that Air Care provided me from the moment I had to look for a company that would give me the security and confidence that my home and air conditioning needs. After almost 2 months of waiting for my Home Warranty Company to help me with the inspection and maintenance of my unit, I had the pleasure of meeting and dealing with a true professional and honest technician…KEN is definitely the one you can trust. He explained to me step by step how the process was going to be, he showed me with photos what he found and needed to be fixed urgently. He gave me several options that fit my budget at the time. Without a doubt, I know I found the best technician and company that could from now on take care of any repairs that my home needs. I highly recommend KEN and Air Care to anyone that is looking for a quality and honest service. THANK YOU, you guys are the best..! Services: A/C system maintenance, A/C preventive maintenance

When it comes to air conditioning service, the quality of customer care and workmanship can make all the difference. In my years as an air conditioning critic, it is truly refreshing to encounter professionals like Lucas and Darin who not only excel in technical expertise but also go above and beyond in providing top-notch customer service. From their prompt and courteous communication to their impressive workmanship, Lucas and Darin have proven themselves as an exemplary team worthy of the highest recommendation. Impeccable Customer Service: Lucas and Darin are the epitome of customer service excellence. Right from the initial inquiry, their responsiveness and professionalism set them apart. They took the time to thoroughly understand the customer's needs and answered every question with patience and clarity. Their commitment to ensuring customer satisfaction was evident in every interaction, creating a positive and reassuring experience for those seeking air conditioning services. Ex