FH Air Conditioning

I've been with FH for several years. They are not the cheapest around, but not the most expensive either. One thing I can always be certain with them is that the quality of their work will be top notch. I've been impressed with every tech they've sent out. They also tend to use brands that are manufactured in America, while being able to offer reasonable prices that are comparable to their highly-rated competitors.

*** This issue was resolved and I have updated my rating based on the amazing customer service we received from John the GM. Please read below: After seeing the review I posted below, John the GM/Owner asked me when a good time would be to talk. We scheduled a call and he spent 45 minutes on the phone with me. You can tell he is a very genuine human and was extremely attentive to the issues we were discussing. As in any business, the duty is to properly train employees to carry out expert business. We addressed the gaps and he vowed to make this right. Throughout our conversation he asked me several times if my concerns were resolved and I appreciated that as he didn’t want me to walk away still with a sour taste in my mouth. It’s not every day that the owner of a company wants to talk to you and genuinely connect to address our concerns. He personally drove our refund check to our house to ensure we received it in a timely manner. In addition to our refund he brought us a gift card fo

The Tech was very nice and seemed very Honest- His "Super" had to come and evaluate my system to tell me I should get a new one. All i needed was a new wire. I paid for that but then find I charged twice for the transaction. i called office Left a message and sent a text to dispatch- No response back all day- I finally called after work to find that no one was informed. I paid with a Credit card but now they have to mail me a check that will take 3 days to arrive. They never once sad we apologize for in convince. If I needed service they would called back in a jiffy- Manger should be aware of the slack in customer Service- :( It's all good! but please know that -** No at the office offered for me to pick up the check- That's incorrect "Owner"**