AC Works

This company and the tech that came out (Shane) was far and away better than the first two companies that my home warranty sent. The first two looked at my system and gave up within 15 minutes and said they just couldnt fix it and to find someone "certified". This turned out to be nonsense. Shane came out and spent some time with it, even phoning the manufacturer from my attic. He learned the issue quickly, got ahold of the part and came back out once he had it. Patty from the office kept me informed also. This second trip was about 20 minutes and Shane had it running again. Highly professional and you can tell Shane and Patty care about their customers. Excellent communication as well. If you have a choice, choose this company or suggest them to your home warranty. People like this deserve your business. Services: HVAC system repair, A/C system repair, Installation

I contacted my homeowner insurance Friday night to request a service repair for my AC. We realized before bedtime that our AC was not kicking on. Shane from AC Works, called first thing Saturday morning and was able to get out to the house later that morning. He gave a 30min courtesy call and arrived on time. He listened to our issues and within a matter of 30min had the problem fixed, the new equipment replaced and our AC back on. We are forever grateful for Shane’s promptness in getting us up and running again. These AZ summers are no joke and with 2 young kids in the home AC is a must. Service: A/C system repair

Our AC stopped working so we called our "go to" guy Shane, who has been great over the years. We needed a new unit, which is never a pleasant thing to hear. Shane gave us a reasonable estimate, and a timeline for completion. Communications were impeccable leading up to the install and it was installed in less time than we anticipated. Again, Shane underpromised and over delivered. And we are now as "cool as cucumbers" LOL! Thanks AC Works! Service: Installation