Pioneer Plumbing

We've done business with Pioneer Plumbing numerous times and have not had issues. Today they missed the appointment entirely and then when I called in to find out where they were, I was told they won't honor the appointments they set unless they get additional confirmations leading up to the appointment. Worse than the procedure is that attitude on the phone. They set an appointment, didn't honor it, and then blamed that on me. Do not set appointments if you are not going to honor them. I did not agree to make myself available via phone prior to the appointment for endless confirmations. Show up when you say you're going to show up. Period. Service: Outdoor plumbing system repair

I was overcharged $200.00 for an hour and 30 minuets labor that the employee claimed as 3 hours labor. Jerramee, tech # 26 and his co-worker tech # 27 arrived at my home 5 minutes to 8 am and left for a 30 minute run to hardware store for 2 small bolts that were bent from my shower door installation package. I ordered my shower doors online from Home Depot . I planned to do it myself but could not lift the heavy glass doors. Easy installation , top rail with dampeners, bottom rail with bumpers. the neighbors can back my claim that the truck for Pioneer Plumbing was at my house only 1 hour and 30 minutes!!!!! Jerramee charged me $35. for silicone caulking that I bought at Home Depot and the 2 small screws. He charged me $37.25 for his transportation of the big truck which was not needed on this simple installation job. These are truly fraudulent charges and are a crime!!!! the real bad thing is that both doors leak. I had not realized until my floor in front of the doors became mush

The technicians showed up on time. They answered all my questions and even carried out some troubleshooting that was requested. I was very impressed with the work and the overall experience. This is the best experience I have had with a plumber in my area and would recommend them. Service: Water heater installation