Roto-Rooter Plumbing & Drain Services

The service men from RR were timely and professional. But the value for the service was highly unprofessional. We had a severe drainage issue and when the clog was discovered by RR in the alleyway more than 140 feet from our historic property, RR gave a bid for over $13000 to fix what was expected to be a collapsed drainage pipe. Upon further investigation on my end, I learned that Pima County in most cases covers work even on private drainage pipes of it is located in an easement. It took only 24 hours for Pima County to determine our job fell under this program and to bring a crew out to fix it for us. Thank you Pima County!! Roto told us they would bring the County out only after they dug the 7' deep x 6x6 foot hole to see what was happening. They never mentioned or suggested that what have the County take a look first. The other frustration was when they came to clear our clog they quoted me $280 for 100 feet. $3.50 for every foot beyond 100 feet and never mentioned a charge f

We experienced a sewer backup at 11 p.m. on a Saturday. I contacted your company and the technician was at our house in less than 20 minutes. He was very knowledgeable and friendly. He had the issue resolved in less than an hour. I can't say enough about what a wonderful person he was. It's so rare to find someone who knows their job and is willing to work these days. You've got a great employee! Service: Sewer repair

Anthony was great from the start. The initial visit we found out that we had sewer pipe damage not just a clog. Got it all setup for today and Anthony came out and did the repair after several hours and all was good. Service: Sewer repair