California Heating and Cooling, Inc.

I can’t believe what this company did! First thing, the tech did a great job. This wasn’t the problem. I got a random phone call from them today(more than a month after the work was completed) they left a message saying that after trying to charge my debit card multiple times they couldn’t get it to go through and that they needed a new card to charge. Ummm WHAT!! They were paid in full on the day of the service. I got home went through my bank statements and made sure. Yup they were paid on the 13th of July. So these guys are sitting there without authorization I might add, just running my card for a payment they got a month prior. Thank god my bank didn’t allow them to OVERDRAFT MY ACCOUNT! I call them and inform them of their mistake as politely as possible and all it took was 25 seconds for them to look into the account to see that it’s already been paid. Why on earth wouldn’t you double check something like that before you just start running ppls debit cards. I live paycheck to pa

The tech didn't really inspect the duct system. He lied and told his boss that he checked all the vents in the house, but I know he didn't check the one in my bedroom or my office which was locked. He also didn't have a a filter, after he checked the furnace. I provided him a ladder to check the filter. What good is he here for if he doesn't have any parts? I know what I speak about, because I'm a service technician myself and we have to have parts for repairs. He also left my home 10 minutes after I departed for work and told my wife some B.S. and wrote so light on the ticket that he gave her, that you couldn't read whatever he was trying to say. I had called his office about it the same day about 3 hours later and "Sam" was supposed to call me back to explain what the ticket said, but of course he didn't. I called on Wednesday May 31 to complain and spoke to Sam and all he did was try to cover for his tech. I wouldn't recommend this company again for anything. Bad customer service a

Wonderful experience. They were a ‘second opinion’ because the first company wanted us to remove insulation from the attic (!) before doing any work. Mike has quickly diagnosed the problem, ordered the part and installed it a few days later. Very knowledgeable, very professional, on time! Can’t ask for anything more Service: A/C system repair