FRM Plumbing & Maintenance

They provided service for me a few weeks ago. My tub was clogged, the water pressure was low on one of my sinks, another sink of mine was backed up and my toilet was loose. They were indeed reliable. They man who came to do my maintenance had quite a lot of work to do and he did it all in a timely manner. They called and scheduled my appointment at a time that worked for us all. Called before arrival. Called upon arrival Took great care of me and didn't even take my tip! just great service.

My landlord has contracted this company to perform all of our maintenance. I have never had a good experience with them. When they came out to fix an electrical problem, the technician was on the phone asking someone on the other end what each of the wires did. He clearly had no electrical training. Most recently, they were called to fix my gate. I was originally told they would show up between 12 and 3 on Thursday. When I called at 4pm to let them know that I had to leave and a technician hadn't yet arrived, I asked that they schedule me as the first or second appointment on the following Thursday. They then said their tech would be to my house between 8 and 9:30am. Taking the morning off of work, I waited for the tech to arrive. 10:30 rolled around and I called. I was told he would be here in 45 minutes. It is now 3:30pm as I write this. The tech has yet to arrive. I hope the folks at First Reliable realize that their clients are missing days of work to wait around for them. They are

Was called over to fixed a leak in our shower and they showed up on time and assessed the situation, replaced the value on our tub faucet and also tightened the toilet seat too! Very nice and friendly. A++ they do a very good job and are friendly as well!!