BPI Plumbing

I am absolutely Appalled by the lack of integrity from BPI Plumbing in Chula Vista. First of all, they are horrible I returning calls. They manager did not provide a receipt upon payment, when they promised it. I Asked for an itemized receipt because the chargers were much higher than estimated. The installation was not done appropriately. I called on 7/28 to complain about both issues and I was informed that they were coming today from 8 to 10:00 a.m. This was the soonest appointment, so we waited, and waited. I took the morning off work-and they did not show up or call! Furthermore, I just called 15 minutes ago since I gave them a 20 minute, 3rd chance to come through and there was no answer. I went directly to voicemail. I still never got a recept. Shady enough? I guess the Better Business Bureau is next. Signed Cecilia Cázares, Chula Vista, Ca

My experience with BPI is excellent. I manage some properties and use BPI because of their responsiveness, honesty, reliability, and reasonable rates. A couple of years ago, I got the call that property mangers dread....On Christmas Eve, there was a massive leak in a condo. I called BPI and they sent out a plumber who was able to resolve the issue quickly and he fully explained the issues to my satisfaction. Then, I got the bill and it was VERY fair, especially considering it was Christmas Eve. I can't say enough good things about BPI.

BPI was hired by First Residential HOA to fix a broken pipe in the Antigua neighborhood of Eastlake in Chula Vista. For the past 7 days they have turned the water off to over 70 families everyday, EVERYDAY they failed to turn the water off or back on at the times they said they would. This lead to NO water in the evenings, throughout the night and in the mornings, even before 7a, No water to shower for work, doctor appointments etc. They even claimed that the pipe was fixed and water was restored only to find out that the poor quality of work caused the pipe to burst again.