Frassica Plumbing

I an very pleased with this company from scheduling to the technician. The scheduler understood our concern and sent someone immediately. Tyler listened and then explained the process to me of how to resolve the leak. Tyler cannot find the leak easily so he requested for leak detection which Brian came the following day. Brian was very knowledgeable and professional. He explained all possible scenarios and explained how to fix the leak. He works very fast and problem was resolve in no time. I would definitely recommend this company.

Frassica Plumbing was sent by our home protection plan HomeServe. I had advised HomeServe and Jordan the Person that scheduled the appointment from Frassica Plumbing that we had a leak but did not know where it was and that I wanted a leak detection plumber to come out. We have a Flume Smart Water Monitor that sent me several alerts advising we had a leak. I shared this information with both HomeServe and Jordan @ Frassica Plumbing. When the technician arrived he just kept asking me questions versus him trying to locate the leak. I advised that I had asked for a leak detection team and he did not seem to know what he was doing. He never checked the entire house he only checked the downstairs bathroom and a couple of water lines outside. That was it. He came back and said he was not sure where the leak was but that he found a drip on one of my water lines that was connected to a water bowl. I asked him to please fix it. He left for 15 or so minutes and when he returned he said

I had a main line failure in multiple spots. The technicians, Zach and Ray, were outstanding and completed the job professionally and efficiently. I also appreciated they took time to explain things to me when I asked. They had a tough dig as the dirt in Covina has a high clay concentration, and though being very tough, never heard them complain one time. They were the consummate professionals throughout the entire process, and I would highly recommend them. Thank You, Rick Smith Service: Plumbing pipe repair