RighTime Home Services

Had an emergency plumbing issue and called rescue rooter for a quote. not only did they come an hr later, my plumber (Omar) did an EXCELLENT job! he took the condition of our house into consideration and gave us the best possible choices, he was honest and very respectful. I would recommend Rescue Rooter to any one, and for the plumber in the SB and Riverside area, I suggest you ask for OMAR!

The service tech came to the house. I had a leaky faucet in the bathroom shower. He looked at it and said it would be $260 to fix the faucet. OMG, but it was leaking too bad. I told him to fix it. Then he went outside to turn off the water and came back in stating that I have too much pressure and that I need a water regulator. I asked how much and he called the office. He said I was getting a deal, that it would cost me $400. But then he told me he didn't have the parts and that I would have to drive him to pick up the parts!! We had to go to two stores and the parts cost me $129. Ok, so if that is how much the parts cost and he spent less than 30 minutes fixing it, how is that $400 in labor? I thought the cost was unreasonably high. I guess I am from the old school where the tech is supposed to have the supplies and the cost is supposed to be no more than twice as much as the parts. Well if that's the case, I am screwed!! I think this company is predatory. The only up side is that ev

Rescue Rooter came to my home to replace my old water heater. Actually it was to quote me a price for a natural gas tankless water heater. I went through Home Depot and Steve was my first contact. He was very polite and explained in great detail what they needed to inspect and possibly change or upgrade. He also gave me ball park figures for the min/max I might get quoted and made sure I wanted to have a tech come out. I agreed and he said Anthony S. would be the tech coming out and would give me a detailed quote. Anthony S. showed up and took a look at my current set up. He explained everything to me regarding what they'd need to do. Anthony really impressed me. He was personable and professional and could answer every question I had. Anthony gave me several options and we discussed them all at length as well as watched some product videos on his phone. At the end I decided on just replacing the tank style water heater and installing a de-scaling filter. Anthony had another tech come