Benrich Service Company

Benrich has taken care of my laundromat for years. They’ve been reliable and dependable. Five stars for sure.

We had an issue with finding a specific part. It was a valve with a gauge on it. This valve was leaking profusely that we had to shut the hot water off. While we were looking for this specific part, it seemed like there was backorder which would take a week for delivery and we needed a licensed technician to order it. This part basically mixes the hot and cold water and it was cracked, which was confirmed by two experts. Unfortunately, when it rains, it pours and everyone seemed to have a boiler problem. Benrich sent Ray over, a Senior Boiler Technician, who discovered a workaround and was trustworthy and honest about his time. He fused/welded a pipe and turned down the temperature. We had hot water instantly. Previously, we worked a company who was untrustworthy and while we contracted quarterly inspections, there were additional charges of ~$2000.00 then another $1000.00 the following year and $571 + $865 +$650 last year. At one point, they charged us $271 for 8 minutes of work. The

Accommodated my appointment even after my apartment complex was pressuring on a specific date which didn't work for me. Friendly customer service and efficient technicians whom got the job done and were very good about cleaning up after themselves.