Pon air and heating

High quality people. The service tech was pleasant and knowledgeable. Checked the system. Discussed the options. He charged the A/C and suggested adding a sealer. I never felt pressured and he explained all the cost.

I’ve never done any review for any business my entire life but I must do on this one. On the date they start the work, 4 guys showed up asking me to sign a paperwork without letting me to review it. And all the paperwork was done thru email the night before. They insisted that I need to sign and didn’t let me to read it. Then the rep called me saying the paperwork is the same as the one they emailed me to sign. Well, if it is the same, why do I need to sign again? why didn’t they let me to read it before signing? What is the rush? So suspicious….Service cancelled. Do not use this business. After I posted above review, the rep called and offered me a temporary fix for my AC condenser with a condition that I have to remove my true review. Wow, no wonder why they have all "5 star" reviews.

I really appreciated the tech having an amazing attitude towards my ac unit issue. He was very quick at diagnosing my issue and did a wonderful job by repair it. At the end he also suggested some tips for maintain our ac unit, Thank you so much Pon air and heating for your help!!!! Service: A/C system repair