Roto-Rooter Plumbing & Water Cleanup

CROOKS! This is a dishonest business that in my opinion is price gouging their customers. I had a free estimate to install a faucet at my business and I was quoted $2,600!!!! was told parts are expensive. Cmon water hose and pipes are $15 max per unit. The manager probably thought I was stupid and would pay. Little did he know that I’ve worked on project design for many years and I know what fair price should be. I’m considering going to the BBB as I can imagine how crooked this manager is to other customers and elders! It’s a scam and total fraud.

Mid July we had a leak on the main water line. Tech came out and said we would have a better value using Lees plumbing, promoting a competitor, but we used Roto Rooter in the past so we called them. Tech said it was a small little rubber piece to be replaced in the main water line and he would go buy it the following Monday and bring it over. This $4 piece cost us $350. A week later, while replacing pipes, our contractor found no piece was even installed! Scammed out of a service. Called the company and spoke to Mike Hopkins about a refund, he said he would take our word for it and issue a refund on July 27th. It is now September 18th and no refund. This company gives a run around and Mike Hopkins or the Branch Manager haven’t called me back after over 5 attempts. I even called corporate and they said this is a privately owned franchise and they can’t do anything about it. I am still waiting for the Branch manager to call me. This is beyond ridiculous

Called and left my number for call back. Never called back I used a different rotter service