Elite Rooter Orange

FOR YOUR SAKE, DO NO HIRE ELITE ROOTER OC FOR ANY JOB, and ESPECIALLY AVOID DION--he is the ultimate fraudulent business manager and cannot be trusted. Numerous previous reviews have stated that Elite Rooter creates its own fake, good reviews (which is much more believable now, after dealing with Dion over the last 5 months and receiving contradictory texts that flat out lie about the project). Elite Rooter over charges for their work, does not completely it timely, expects the customer to constantly reach out and follow up, and will promise appointment times and never show up as you waste your day waiting for them. Our outdoor drainage projected started in early March 2023, with a promised finish date of 3-5 days. The initial work was completed in 2 weeks and was done completely wrong--everything was done incorrectly. Dion argued with me several times about the project, claiming it was done correctly, until after several weeks he admitted the entire project was wrong. Elite Rooter fir

My water heater burst, I called Elite and Rafa came out to assess the issue. He fully explained the issue and what needed to be done. Dion arrived later to provide a detailed estimate and connect me with a restoration company. Dion, Mario and crew came out the next day to start work. They completed to install in 2 days. The Team was courageous, polite and efficient. They left my garage and side yard were left cleaner than when they showed up. I would highly recommend Elite Rooter. Service: Water tank repair

Called them at 1 p.m and was told they would send someone out between 3-5 p.m. same day. They sent me a confirmation text right away. BUT... no one called and no one showed up! Not very professional. I could have had someone else come, but was waiting for them. Now I have to wait until tomorrow. Very disappointed.