Granger's Air Conditioning and Heating Co.

Needed a capacitor for an air conditioning unit that went down over the long hot labor day weekend. Called and they had it in stock. David was kind enough to hold it for me.

I don’t believe I have ever tried to deal with company as discourteous and unprofessional as Granger’s. Thursday late I called just after Cole had shut down his computer. The blower on my heating unit, which blows out the cool air for the air-conditioning, was make shrill and swooshing noises. He assured me it would be fixed o Friday and they would call and tell me when in the morning. It turned out I could not be here at 8:00 when they opened. I recorded a special message on my voice mail that they could set up an appointment in the afternoon. They called at 8:O6. They had to verify my address as they could not find it on a map app. At 9:04 I returned their call. My street name had been spelled wrong. They would have to get hold of a technician to find out what time and would call me back. I called again at 10:30, same thing! At 1:00 I called again and this time was told that they would be there between and 1:00 and 4:00. At 4:20 I called again. They connected me with

Never got greeted and they never stopped their dog from barking at my leg. The two guys smoking in the room never helped and the other guy doing paperwork didn't get up until i asked if they were open to the public. This place was like the twilight zone