NexGen HVAC & Plumbing

We had our water heater maintenance completed by Josh, he was a true professional and so knowledgeable! He kept me informed on how our system was working and everything he was completing. He laid out some options we could take in the future if we ever needed to replace our system. So happy we chose NexGen!

Julio is a good excellent employee for you guys. His knowledge, honesty, and attention to details is amazing. He’s very careful and explain everything that’s happening and going to happen in the near future if fixing or not fixing the situation. I appreciate all his input and just the patience he has working on his craft. I would definitely will continue to request his work if needed in the future.

Disappointed about the service. I have a local plumber/handy man with same quote(for worst case cost) but I called NexGen first so I went with them. Technician came, no any equipment was used. Clog happened again after just one day. Manually opened and cleaned several pipes under the sink which we can do ourselves. The whole process they were persuading us to get other services which will cost over $1200 to $4800. Otherwise they say the service by what you paid today will not have any warranty(as they expected). Once they start the work, the quote changes by steps, it could fly from $58(advertised)-$176-higher if you want to do more which are reasonable to solve the problem. Technician don’t explain the price you paid cover for what, so it’s a risk you either end of work in the middle and still pay the price he named or you require to continue the work by paying more. It fails the next day. I always make the same mistake to use those big companies when I have choices to hire a respons