All American Appliance repair by ITB

A technician came out to my place quickly. My fridge was unfortunately too far gone to be worth repairing, but the tech was helpful and honest in explaining my options and gave me some tips on where to source a reliable replacement at an affordable cost. Would use again. Services: Refrigerator/freezer repair, Refrigerator repair

2 days ago the technician came to look at my refrigerator to give me a diagnostic of the issue. He opened the refrigerator, and didn't even bother looking in the back or moving anything. He automatically said the heating element needs to be replaced. He also said the heating element for this refrigerator is probably between $400 and $500, because it's an expensive refrigerator.. I looked online and the part its only $55. He charged 69.99 for the diagnosis, and after numerous phone calls I made nobody has even given me a price of how much the repair will be. They took my 69.99, and nothing. I will report this to the Better Business Bureau Update: I just had another company looked at it, but this time really looked at my fridge, and its not the heating element that needs to be replaced. I will for sure now report this business. Stay away from them Service: Refrigerator repair

Cost me $100 to find out my fridge was junk-worthy, then I got a phone call saying they wanted to do a 'free' evaluation of my other appliances...