Air-Tro Inc

This company provided excellent service from the first contact to the completion of the job. Additionally, when the unit on the roof was accidentally disturbed, the company came out right away and checked the entire system ensuring it was working properly.

Adrian came to our house to repair our heater. We spoke on the phone & within 15 minutes he was there. He was so professional & thorough. It seemed like he really cared about his job, which is rare these days. My husband said when he left: "That was a quality dude." lol. It's just refreshing to get the help you need from someone who cares! Service: Heating system maintenance

The installers arrived on time each day and quietly did their job. But they did Not take sufficient amount of time to make sure we knew how to operate the computer/digital thermostat. Heater stopped working and we had to call next day for a trouble shooter to come out. It was discovered that there had been a mistake in too much gas being entered causing the system to shut off also the thermostat was set up to do a lot of complicated things but we were told just hit off or on button. Also installers did not point out a large gap in stucco when cutting for vent. We had to call and ask for that to be repaired. Which was, and was done promptly. The company was always polite and promptly addressed our issues, but they could have been avoided. Service: Heating system installation