Bodnar Heating & Air Conditioning, Inc.

Our heater gave out, just as cold and wet weather is upon us. John came out promptly and on time the next day, and carefully and thoroughly analyzed the problem. He started by asking what we had seen and experienced, then looked at the unit. He was clear in communication throughout, letting me understand his thought process as to different possibilities for what could be wrong. He then proceeded to methodically test each possibility, starting with the things that would be simplest/least expensive to fix. Once it was clear what the issue was, he got it working, and then thought through what the root cause could be, and worked to eliminate these systematically. In the end, there remained a couple of 'follow-up things' -- and rather than pressing for another visit, he gave me the option of doing these myself (they were simple enough that it made sense) and made sure I was comfortable with how to do these before leaving. All in all, a job very well done -- I would highly recommend.

John has been our go-to HVAC contractor for years (we utilize two different systems in our home) and has always been very professional and reliable. Our latest job which had do with the venting of a new hot water heater, presented an especially difficult challenge, one which ultimately required coordination of several different professionals (roofing, electrical, etc). Although it certainly wasn't required of him in this case, he took the time to study our particular appliance and then personally coordinate the necessary steps/professionals to get the issue resolved. He very graciously educated on all related issues, and made sure we were taken care of properly. I will trust him every time to go above and beyond, and to ensure our safety and edification. Thanks again, John! (And Heather, too). Service: HVAC duct & vent repair

John knows heaters like you wouldn't believe. He could tell what brand of heater we have and what was wrong with it just by listening to my heater run! He did a physical inspection of our heater, discovered and resolved a number of issues, and thoroughly tested our system after servicing it. He joked that he's a "heater whisperer." Service: Heating system repair