Glenair Heating & Aire

We had to replace our AC unit and unfortunately my home warranty company assigned them to me. They refuse to do the work according to my city's standards and was charging me extra in order for me to pass inapection. They basically told me I am screwed and they will not comply to the city's standards unless I pay. Terrible customer service. I will NEVER do business with them again. Do yourself a favor and find a better company for your heating and cooling needs.

Horrible customer service in the office and the field. Service technician was nice but did not fix the issue. We've been waiting for them to properly fix our AC for three weeks. There isn't any parts getting ordered, there shouldn't be any hold ups. If you have an insurance claim or warranty with them they dont care about you. The office gals are a joke, cant handle scheduling or callbacks, get your act together. Dont go with this company.

This business is complete garbage. I unfortunately had them assigned to me through my home warranty. I had numerous problems with this company. They changed their arrival window last minute, didn't even fix the A/C problem, and refuse to answer their phone or call me back (during normal business hours) to schedule the follow up technician to come in. It's been 3 days since the 1st technician came out with no response from the company. I called Fidelity Home Warranty to sort out the mess, and they couldn't even get anyone from this company to respond, needless to say I had Fidelity switch the A/C company. If you want to have your A/C fixed, call any other company but this one. They are worthless.