Pacific Heat & Air, Inc.

I waited to see if I’d get a call back, but it’s been 3 business days so there you go. I reached out to this company to have someone perform a tune up of our AC unit. The website states “21-point furnace or A/C tune up $85,” so I assumed it would cost $85. Our window was 2-4pm, the technician arrived around 4:15pm. I’ve been recovering from a bad bout of COVID, so when the technician insisted he come inside to check the thermostat I was put off that he saw us wearing masks and trying to distance ourselves, but had no qualms about coming into our home and standing close to us without offering to wear one. Perhaps I should have offered him one or refused him entry? I won’t force someone to mask, but read the room a little for courtesy’s sake. He also wasn’t wearing any kind of identifying badges/tags or uniform, so it made me more uncomfortable letting him in. Most companies I deal with would show identification or something. He didn’t even need to come in, he could have just told us cle

We were very pleased with our interactions with Pacific Heat & Air, Inc. From the initial bid to the full replacement of our HVAC system. Ken, Paul and the entire crew (Pedro, Salim & Charles) were polite, efficient and professional. The team completed the work in one day! We would highly recommend them. Services: Install AC, Install thermostat, Heating system installation, HVAC duct & vent installation

Overall, excellent company. Would highly recommend to others looking for HVAC installation. I will probably be asking them to do my mini split installation. We went with them because they did an excellent installation job on a new HVAC system at my sister's place. We got Trane XL181 2 stage and S9V for the 2 stage furnace. Not top of the line for Trane. All you need is some middle of the line product and you're good. Their pricing is very competitive and negotiable. Our current hvac system was on its' last legs and it was about 15 years old. You will have to do your own research and everyone's budget is different but I felt like Trane was a good combination between competitive pricing, longevity of the unit, and efficiency of the unit. I would not recommend Lennox because there are a lot of internal electronic parts and as you know, electronic parts break down easily. Also, from what I found, not many companies are trained to repair Lennox HVAC in our area. Another reason why we went