Ace Plumbing & Rooter, Inc.

I recently had the pleasure of hiring Ace Plumbing & Rooter to replace a leaky utility sink faucet, and I must say, their service exceeded my expectations in every way. From start to finish, they demonstrated outstanding professionalism, promptness, and expertise that truly impressed me. To begin with, when I called them, they promptly answered the phone, and their friendly representative was eager to assist me. They were able to schedule a service call for the very next day, which was incredibly convenient. This efficient and responsive customer service set a positive tone for the entire experience. On the day of the service call, Ace Plumbing & Rooter once again demonstrated their commitment to customer satisfaction. They called ahead to schedule a specific time, allowing me to plan my day accordingly. I greatly appreciated this courtesy, as it saved me valuable time and minimized any inconvenience. True to their word, the service person arrived within an impressive 5 minutes of the

Carlos and Eddie from ACE were AMAZING. They came out on short notice on a Friday afternoon to fix a water pipe leak in our office. They were friendly, responsive and efficient in finding and then fixing the source of the leak. Services: Drain cleaning, Sewer cleaning, Plumbing leak repair

Contacted ACE via Yelp late on a Saturday morning for a non-urgent repair. Customer service team responded to me with 30 minute (a huge surprise for me on a weekend). After a brief chat, free in home inspection was scheduled for me the following day (A Sunday!). The team was very straightforward and respectful. Helped me to understand the problem they identified and walked me though their proposed solution. The very next day, the installation team was out to replace the toilet, and address other items as discussed. They arrived within the estimate time window, worked efficiently and professionally. The job was completed same day. I will definitely be calling again for future services. Services: Toilet repair, Toilet installation, Plumbing leak repair